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After deciding the product(s), quantity, style & shipping method, simply click the “Buy it now” button that can be found at the bottom of each the product description the proceed to Check out. If you are buying multiple products, click the cart icon at the upper right corner of your screen to proceed to Check out.
Yes, we accept any changes to an order. Please note that if you need to make any changes to your orders, please contact our Customer Service within 24 hours of placing the order.
We accept credit card (Visa, Master Card, American Express and Discover) and Paypal.
To avall any discounts and/or free shipping offer, kindly enter your Discount code (s) at the Discount bar during Check Out.
In the event that your discount code but would still want to avail it, please contact us immediately so we can assit you.
Orders are shipped from our warehouses in Nepal. As our items are stored in several warehouses, your order may be shipped in separate packages.
Once you have placed an order, the information goes straight to the shipping department wich takes 2-3 working days to process. After the shipping department will send the tracking codes to the data entry to update the tracking codes and send shipping confirmation email to the customer. Hence, if you need any changes to your shipping address, please contact our Customer Service within 24 hours of placing the order.
Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.
NOTE: To all customers that provided a different shipping address than their payment address, we will not be responsible for lost or undelivered parcels and/or if you moved out of the address you provides us.
Our handling time takes 3-7 business days. This means that your order(s) will generally be sent out withing this period.
The duration depends on the destination. Dalays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment. Our Standard Shipping typically takes 2-6 weeks and depending on how fact customs in your country processes the package.
When your items have been dispatched, we will send notification email to your registered email address. The tracking numer is normally available withinh the next few days of dispatch.
Tracking numbers are included in your shipping confirmation email. Alternatively, you may use below links to track your parcel(s).
www.usps.com (for US customers only)
For further assistance, please contact our Customer Service.